Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Graduate Certificate in Social Media Crisis Handling

Equip yourself with essential skills in crisis communication and social media management with our specialized program. Designed for PR professionals and marketing strategists seeking to manage online crises effectively. Learn to identify and respond to social media crises swiftly and strategically. Gain hands-on experience in crisis simulation exercises and real-world case studies to enhance your crisis handling capabilities. Stay ahead of the curve in the digital age and safeguard your brand's reputation. Start your learning journey today! Graduate Certificate in Social Media Crisis Handling offers hands-on training in managing social media crises effectively. Gain practical skills in crisis communication, reputation management, and online brand protection. Learn from real-world examples and case studies to develop a strategic approach to handling social media crises. This self-paced program allows you to balance your studies with work or other commitments. Enhance your social media management skills and become a valuable asset in any organization. Elevate your career with expertise in crisis handling and stand out in the competitive digital landscape. Enroll now to master social media crisis management.

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Course structure

• Introduction to Social Media Crisis Handling
• Crisis Communication Strategies
• Monitoring and Detection of Social Media Crises
• Crisis Response Planning
• Stakeholder Engagement in Crisis Situations
• Legal and Ethical Considerations in Social Media Crisis Handling
• Case Studies in Social Media Crisis Management
• Social Media Analytics for Crisis Evaluation
• Crisis Simulation Exercises
• Developing a Crisis Management Framework

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Embark on a transformative journey with our Graduate Certificate in Social Media Crisis Handling, designed to equip you with the necessary skills to navigate and manage online crises effectively. Through this program, students will learn crisis communication strategies, reputation management techniques, and social media monitoring tools to address and mitigate potential crises in real-time.


The duration of this certificate program is 10 weeks, delivered in a self-paced online format to accommodate various schedules. Whether you are a marketing professional looking to enhance your crisis management skills or a social media enthusiast aiming to understand the dynamics of online reputation, this program is tailored to meet your needs.


With the rise of social media as a primary communication channel for individuals and businesses, the ability to handle crises on these platforms has become a critical skill. This certificate program is aligned with current trends in digital marketing and crisis management, offering practical insights and hands-on experience to tackle modern-day challenges.

Year Number of Social Media Crisis
2018 542
2019 721
2020 934
2021 1168

Career path