Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Advanced Skill Certificate in Active Listening for Sales Teams
Empower your sales team with the essential skill of active listening through our comprehensive training program. Designed for sales professionals looking to enhance client communication and boost sales performance, this course focuses on improving listening techniques and building rapport with customers. Equip your team with the tools to increase customer satisfaction and close deals more effectively.
Take your sales team's performance to the next level with our Active Listening Certification. Start your learning journey today!
Active Listening for Sales Teams just got an upgrade with our Advanced Skill Certificate program. Elevate your sales team's communication with our hands-on training in active listening techniques. Learn to build rapport, uncover customer needs, and close deals more effectively. Our unique course structure allows for self-paced learning, ensuring flexibility for busy sales professionals. Gain practical skills through real-world examples and interactive exercises. Empower your team with the essential skills they need to excel in today's competitive sales landscape. Enroll now and take your sales performance to the next level.Get free information
Course structure
• Introduction to Active Listening in Sales• Understanding Nonverbal Communication
• Building Rapport with Customers
• Asking Powerful Open-Ended Questions
• Paraphrasing and Summarizing Techniques
• Handling Objections Effectively
• Empathizing with Customers
• Active Listening in Virtual Sales Environments
• Using Active Listening to Upsell and Cross-Sell
• Practicing Active Listening in Role-Playing Scenarios
Enhance your sales team's performance with our Advanced Skill Certificate in Active Listening. This comprehensive program focuses on honing the crucial skill of active listening, enabling your team to better understand clients' needs and preferences.
The learning outcomes of this certificate include mastering advanced listening techniques, improving communication skills, and building stronger relationships with customers. Your sales team will develop the ability to ask insightful questions, empathize with clients, and provide tailored solutions effectively.
This program is designed to be completed in a flexible self-paced format, allowing your team to integrate learning into their busy schedules. The duration of the course is 8 weeks, ensuring that your sales team can quickly apply their newfound active listening skills in real-world scenarios.
With the increasing emphasis on personalized sales approaches and customer-centric strategies in today's competitive market, the Active Listening certificate is perfectly aligned with current trends. By investing in your team's communication abilities, you can stay ahead of the curve and drive more successful sales outcomes.
Advanced Skill Certificate in Active Listening for Sales Teams
| Statistics | Numbers |
|---|---|
| Percentage of UK businesses facing communication challenges | 72% |
| Impact of active listening on sales conversion rates | up to 20% increase |