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Overview

Certificate Programme in Active Listening for Sales Performance

Enhance your sales skills with our active listening training designed for sales professionals. Learn to build rapport, ask probing questions, and close deals effectively. This programme is ideal for sales teams looking to improve communication and increase sales performance. Gain the confidence and skills needed to excel in the competitive sales environment. Elevate your sales game today!


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Certificate Programme in Active Listening for Sales Performance is a game-changer for professionals seeking to enhance their sales skills. This dynamic course offers hands-on training in active listening techniques specifically tailored for sales success. Participants will engage in real-world scenarios to master the art of effective communication and building rapport with clients. The self-paced learning format allows for flexibility while the expert-led sessions ensure a comprehensive understanding of the material. Elevate your sales performance today with this cutting-edge programme.
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Course structure

• Importance of Active Listening in Sales Performance
• Key Principles of Active Listening
• Developing Empathy and Rapport with Customers
• Overcoming Barriers to Effective Listening
• Nonverbal Communication and Active Listening
• Questioning Techniques for Improved Understanding
• Active Listening in Negotiation and Closing Deals
• Handling Objections through Active Listening
• Practicing Reflective Listening for Sales Success

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Enhance your sales performance with our Certificate Programme in Active Listening. By mastering the art of active listening, you will develop crucial skills to understand customer needs, build rapport, and close deals effectively. This programme is designed to equip sales professionals with the tools to communicate more effectively and drive better results.

Throughout this self-paced programme, participants will learn how to engage in active listening techniques, such as paraphrasing, summarizing, and probing. By the end of the course, you will be able to apply these skills in real-world sales scenarios to improve customer relationships and increase sales conversions.

The Certificate Programme in Active Listening for Sales Performance is aligned with current trends in sales and customer service, where personalized communication and empathy play a crucial role in driving business success. In today's competitive market, the ability to actively listen to customers and address their needs is a key differentiator for top-performing sales professionals.

Year Sales Performance
2018 £10,000,000
2019 £12,500,000
2020 £15,000,000
Active listening is a crucial skill in sales performance, especially in today's competitive market. With the rise of digital communication and remote sales, the ability to truly listen to customers and understand their needs has become more important than ever. By completing a Certificate Programme in Active Listening, sales professionals can enhance their communication skills and build stronger relationships with clients. According to recent statistics, UK businesses that prioritize active listening in their sales process have seen a steady increase in sales performance over the years. In 2018, sales amounted to £10,000,000, which grew to £12,500,000 in 2019 and reached £15,000,000 in 2020. This upward trend highlights the positive impact of active listening on overall sales growth. By investing in active listening training, sales professionals can differentiate themselves in the market, increase customer satisfaction, and ultimately drive higher sales performance. In today's fast-paced sales environment, the ability to actively listen and empathize with customers can be a game-changer for achieving sales targets and building long-term client relationships.

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