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Overview

Certified Specialist Programme in Active Listening for Sales Techniques


Enhance your sales skills with our Certified Specialist Programme in Active Listening. Designed for sales professionals, this program focuses on active listening techniques to improve customer interactions and boost sales effectiveness. Learn how to build rapport, ask probing questions, and close deals through enhanced listening skills. Elevate your sales performance and stand out in a competitive market. Take the first step towards becoming a sales expert today!


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Certified Specialist Programme in Active Listening for Sales Techniques is designed to equip sales professionals with essential skills to enhance customer interactions. This comprehensive course offers hands-on training in active listening techniques and effective communication strategies. Participants will learn how to build rapport with clients, identify customer needs, and close deals successfully. With a focus on self-paced learning and real-world examples, this programme ensures practical skills development. Elevate your sales performance and gain a competitive edge in the market. Enroll now to master the art of active listening for sales success.
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Course structure

• Introduction to Active Listening for Sales Techniques
• Importance of Active Listening in Sales
• Developing Empathy and Rapport through Active Listening
• Questioning Techniques for Effective Sales Conversations
• Overcoming Objections with Active Listening
• Active Listening in Negotiation and Closing Sales
• Utilizing Active Listening in Customer Relationship Management
• Role-playing and Practice Exercises for Active Listening Skills
• Strategies for Continuous Improvement in Active Listening

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Are you looking to enhance your sales skills and boost your performance in the competitive market? The Certified Specialist Programme in Active Listening for Sales Techniques is designed to help you achieve just that. Through this program, participants will master the art of active listening, a crucial skill in sales that can significantly improve customer relationships and increase sales effectiveness.


The programme spans over a duration of 8 weeks and is self-paced, allowing participants to learn at their own convenience. By the end of the course, participants will be equipped with a deep understanding of active listening techniques and strategies to apply them effectively in sales situations. This comprehensive training will enable sales professionals to build stronger connections with clients, understand their needs better, and ultimately drive higher sales.


In today's fast-paced sales environment, mastering active listening is more important than ever. By honing this skill, sales professionals can differentiate themselves from competitors and provide a personalized experience to customers. The Certified Specialist Programme in Active Listening for Sales Techniques is aligned with current trends in sales practices, making it a valuable asset for individuals looking to stay ahead in the dynamic sales landscape.

Certified Specialist Programme in Active Listening for Sales Techniques

Year Percentage of UK businesses facing sales challenges
2018 65%
2019 72%
2020 78%

The Certified Specialist Programme in Active Listening for Sales Techniques is essential in today's market due to the increasing percentage of UK businesses facing sales challenges. Active listening skills can help sales professionals better understand customer needs and provide tailored solutions, leading to increased sales success rates.

By completing this programme, sales professionals can enhance their communication skills, build stronger customer relationships, and ultimately drive revenue growth. In a competitive market where customer experience is key, active listening can set sales professionals apart and contribute to long-term business success.

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