Assessment mode Assignments or Quiz
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International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Postgraduate Certificate in Active Listening for Sales Coaching

Enhance your sales coaching skills with our specialized active listening program. Designed for sales professionals looking to improve communication and build rapport with clients. Learn effective listening techniques to identify customer needs and close more deals. This postgraduate certificate will equip you with the tools and strategies to excel in sales. Take your career to the next level and stand out in the competitive sales industry. Start your learning journey today!

Postgraduate Certificate in Active Listening for Sales Coaching is a transformative program designed to enhance your sales coaching skills through the power of active listening. Learn to build rapport, ask powerful questions, and provide effective feedback to drive sales success. This self-paced course offers hands-on projects and real-world examples to hone your communication and coaching abilities. Elevate your career with practical skills that will set you apart in the competitive sales landscape. Enroll now and master the art of active listening for sales coaching excellence.
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Course structure

• Introduction to Active Listening for Sales Coaching
• Importance of Empathy in Sales Communication
• Building Rapport through Effective Listening
• Questioning Techniques for Sales Coaching
• Non-verbal Communication Skills in Sales
• Handling Objections through Active Listening
• Developing Trust with Prospects through Listening
• Using Listening to Identify Customer Needs
• Providing Constructive Feedback as a Sales Coach
• Implementing Active Listening in Sales Presentations

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Our Postgraduate Certificate in Active Listening for Sales Coaching equips participants with the necessary skills to excel in sales roles by mastering the art of active listening. Through this program, students will learn how to effectively engage with customers, understand their needs, and build stronger relationships that drive sales success.


The course duration is designed to be completed in 10 weeks, providing a comprehensive yet efficient learning experience. This self-paced format allows working professionals to balance their current commitments while upskilling in sales coaching techniques.


This certificate program is highly relevant to current trends in sales and customer relationship management. In today's competitive market, the ability to actively listen and empathize with customers is more important than ever. By honing these skills, graduates will be better equipped to navigate the dynamic sales landscape and drive business growth.

Year Number of UK businesses
2021 87%

Active listening is a crucial skill in sales coaching, especially in today's competitive market. With 87% of UK businesses facing various challenges, including increased competition and changing consumer behavior, the need for effective sales strategies has never been more critical. A Postgraduate Certificate in Active Listening equips sales professionals with the necessary skills to build rapport, understand customer needs, and ultimately close deals successfully.

By honing their active listening skills, sales coaches can better engage with clients, uncover pain points, and tailor their pitch to meet specific requirements. This not only leads to higher conversion rates but also fosters long-term customer relationships. In a market where customer loyalty is key, the ability to actively listen and empathize with clients sets sales professionals apart from the competition.

Career path