Assessment mode Assignments or Quiz
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International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Executive Certificate in Active Listening for Sales and Negotiation

Enhance your sales and negotiation skills with our intensive active listening training program. Designed for sales professionals and negotiators looking to improve communication and build rapport with clients. Learn how to listen actively, understand customer needs, and close deals more effectively. Develop empathy and persuasion techniques to drive successful outcomes in sales and negotiations. Join us and master the art of active listening today!

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Executive Certificate in Active Listening for Sales and Negotiation is a comprehensive program designed to enhance your sales and negotiation skills. This course offers hands-on projects, real-world examples, and practical skills that will set you apart in the competitive business world. With a focus on active listening techniques and effective communication strategies, you will learn how to connect with clients, understand their needs, and close deals successfully. This self-paced training allows you to balance your professional and personal commitments while gaining valuable sales and negotiation skills. Elevate your career with this Executive Certificate today!
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Course structure

• Understanding the Importance of Active Listening in Sales and Negotiation
• Developing Empathy and Emotional Intelligence Skills
• Techniques for Effective Communication and Building Rapport
• Overcoming Barriers to Active Listening
• Practicing Reflective Listening and Summarizing
• Using Active Listening in Difficult Conversations
• Applying Active Listening in Sales Presentations
• Negotiation Strategies that Utilize Active Listening
• Role-playing Exercises and Case Studies for Skill Development

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Enhance your sales and negotiation skills with our Executive Certificate in Active Listening. This program focuses on honing your ability to listen effectively in sales conversations and negotiations, leading to improved outcomes and stronger relationships with clients.


Through this certificate program, participants will learn how to actively listen, understand customer needs, and tailor their approach to maximize sales opportunities. By mastering active listening techniques, you will be able to build trust, uncover hidden objections, and close deals more effectively.


The duration of this program is 8 weeks, with a flexible, self-paced format that allows busy professionals to balance their learning with other commitments. This ensures that you can acquire new skills and knowledge without disrupting your work or personal life.


This Executive Certificate in Active Listening is highly relevant to current trends in sales and negotiation, as companies increasingly recognize the importance of soft skills in driving business success. By mastering active listening, you will be better equipped to navigate complex sales environments and achieve your targets.

Year Active Listening Skills Demand
2018 72%
2019 78%
2020 83%
2021 89%
Executive Certificate in Active Listening for Sales and Negotiation plays a crucial role in today's market as the demand for active listening skills continues to rise. In the UK, statistics show a steady increase in the need for professionals with strong active listening abilities. In 2018, 72% of businesses required employees with active listening skills, which rose to 89% in 2021. As sales and negotiation are integral parts of any business, professionals with active listening skills are highly sought after. By obtaining an Executive Certificate in Active Listening, individuals can enhance their sales and negotiation techniques, leading to improved client relationships and increased deal closures. With the market becoming more competitive, having advanced active listening skills can give professionals a competitive edge. Keeping up with industry trends and continuously honing active listening abilities through targeted training programs is essential for success in today's fast-paced business environment.

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